General Information
Dank To Your Door ships hemp-derived THCa and related products within the United States in full compliance with the 2018 Agriculture Improvement Act (“Farm Bill”). All products contain less than 0.3% total THC on a dry weight basis and are derived from federally legal industrial hemp. By placing an order, you agree that you are at least twenty-one (21) years of age and that it is legal for you to receive hemp products in your state or jurisdiction.
Processing Time
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays are processed on the next business day. You will receive an email confirmation with tracking information once your order has shipped.
Shipping Methods and Transit Times
All orders are shipped using reputable carriers such as USPS or UPS. Standard delivery times average 2–5 business days depending on your location. Expedited options may be available at checkout. Delivery delays caused by carriers, weather, or other factors beyond our control are not the responsibility of Dank To Your Door.
Restricted States
Due to evolving state regulations, we do not ship THCa or hemp-derived products to states or jurisdictions where such products are prohibited or restricted. Orders placed from restricted areas will be canceled and refunded. Currently, we do not ship to Alaska, Hawaii, Idaho, Iowa, Minnesota, Oregon, Rhode Island, Utah, Vermont, or any other state or territory that restricts THCa products. This list may change as laws evolve.
Age Verification
All customers must verify they are 21 or older before checkout. Dank To Your Door uses secure, industry-standard age verification technology. Orders placed without successful age verification will not be processed. Deliveries may also require adult signature upon receipt in accordance with carrier policy.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delays or lost packages resulting from incorrect addresses. If a package is returned to us due to an invalid or incomplete address, the customer will be responsible for reshipping fees.
Lost, Damaged, or Stolen Packages
Once an order leaves our facility and is accepted by the carrier, we are no longer responsible for its handling. If your package is lost, delayed, or damaged, please contact the shipping carrier directly using your tracking number. We will assist with claim documentation where possible. Claims for damaged or incorrect items must be submitted to support@danktoyourdoor.com within 72 hours of delivery.
Packaging and Labeling
All shipments are packaged discreetly in tamper-evident, odor-proof materials with no product identification visible on the exterior. Each package includes legally required labeling such as product name, batch number, hemp origin, and a QR code linking to the Certificate of Analysis (COA) for that batch. This ensures compliance and consumer transparency.
International Shipping
We currently ship only within the United States. We do not ship internationally or to military addresses (APO/FPO) due to differing import and hemp regulations.
Delivery Confirmation
Once your order shows “delivered” in the carrier’s tracking system, we are not responsible for stolen or misplaced packages. Please ensure that your delivery location is secure or request signature confirmation if needed.
Compliance Statement
All products sold and shipped by Dank To Your Door are hemp-derived and tested by independent ISO-accredited laboratories to confirm compliance with the 0.3% total THC federal limit. We strictly adhere to all federal and applicable state shipping regulations.
Contact Us
For shipping-related questions, please contact our support team at:
support@danktoyourdoor.com